Jennifer Acuku is an accomplished insurance professional with over 12 years of experience spanning underwriting, claims management, reinsurance, operations, business development, and client relationship management. As Service Manager at Clarkson Uganda, she oversees service delivery excellence, client retention, stakeholder engagement, and operational efficiency, ensuring clients receive responsive and tailored insurance solutions.
Jennifer has built a distinguished career in Uganda's insurance industry, holding senior leadership roles in underwriting, operations, and business development. Her expertise includes risk management, portfolio administration, reinsurance coordination, process improvement, and strategic relationship management.
She holds a Master's Degree in Business Administration, a Diploma in Insurance from the Insurance Institute of Uganda, and is currently pursuing a Certificate in Marketing from the Chartered Institute of Marketing (CIM). Jennifer is recognized for her professionalism, integrity, leadership, and commitment to delivering exceptional client service while fostering sustainable business growth.